SHIPPING

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ROMI FAYLO IS HAPPY TO SHIP DOMESTICALLY AND INTERNATIONALLY. HOWEVER,  SOME COUNTRIES ARE NOT IN TRADE AGREEMENT WITH THE STATE OF ISRAEL, THEREFOR SHIPPING TO THOSE COUNTRIES MAY BE COMPLEX. 

PRODUCT PRICE DOES NOT INCLUDE OR COVER CUSTOMS FEES ON INTERNATIONAL SHIPMENTS. 

ROMI FAYLO IS NOT RESPONSIBLE FOR CALCULATING AN ACCURATE CUSTOMS DECLARATION AS WELL. THE PRICES ON THE SITE ARE ONLY INCLUSIVE OF THE PRODUCT AND THE SHIPPING COSTS.
 

ORDERS CAN TAKE UP TO 1-2 WORKING DAYS TO PROCESS (FRIDAY AND SATURDAY DOESN'T COUNT). ANY FURTHER DELAYS YOU WILL BE NOTIFIED BY EMAIL. INTERNATIONAL SHIPPING CAN TAKE UP TO 5-9 BUSINESS DAYS.
 

YOU WILL RECEIVE A TRACKING NUMBER RIGHT AFTER ORDER PROCESSING IS DONE SO YOU CAN TRACK YOUR PACKAGE ANYTIME.

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FOR ALL SHIPPING AND ONLINE ORDER ISSUES, PLEASE EMAIL: CONTACT@ROMIFAYLO.COM.

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RETURNS & EXCHANGES

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INCASE YOU ARE NOT SATISFIED WITH THE PRODUCT, YOU CAN SEND IT BACK AND GET A FULL REFUND ON THE PRODUCT.

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FIRST, SEND AN EMAIL TO CONTACT@ROMIFAYLO.COM WITH YOUR ORDER NUMBER IN IT. AND WE'LL GET THE PROCESS STARTED FROM THERE.

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HERE ARE THE DETAILS FOR RETURNS:

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• ALL ITEMS MUST BE IN A BRAND NEW, ONWORN, UNWASHED AND IN ORIGINAL CONDITION.

• ALL ITEMS MUST BE RETURNED TO ROMI FAYLO WITHIN 30 DAYS OF THE SHIP DATE

• ORIGINAL SHIPPING CHARGES ARE NOT REFUNDABLE

• INVOICE MUST BE INCLUDED IN RETURN PACKAGE

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PLEASE NOTE THAT YOU ARE RESPONSIBLE FOR THE COST OF RETURN SHIPPING. ITEMS PURCHASED ONLINE CAN BE RETURNED TO THE ADRESS PROVIDED AT CONTACT@ROMIFAYLO.COM

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